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Luton care home in line for cameras after BBC investigation

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Careing for the elderly and disabled SYN-140328-153520001

young carer gv Careing for the elderly and disabled SYN-140328-153520001

 

A Luton care home could be kitted out with surveillance cameras, the Herald & Post can reveal.

Milliner House Care Home, in Marsh Road, may see the introduction after operator HC-One announced its intention to investigate use in all of its homes across the country.

The firm’s consultation follows a BBC Panorama investigation, broadcast last night, which showed abuse and neglect of patients in Braintree and Croydon.

The latter of these two homes, Oban House, is owned by HC-One, which called the footage “shocking and distressing”.

The firm will be consulting residents in Milliner House on their views over the introduction of cameras.

HC-One chairman Chai Patel said: “We are proposing that residents and relatives would be able to request that a camera is installed in their room at any time.

“We are pursuing an ‘opt in’ voluntary model which will mean those who do not wish to be filmed would not be.” Mr Patel added that after it was made aware of neglect the firm “took immediate action and we remain deeply sorry for these failings.”

HC-One is the UK’s third largest residential care provider.

 

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