New number

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Luton Borough Council have launched a new number for customers to make phone payments. The new number, 0300 456 2725, is a non-geographical standard rate number. The reasons for the change are to save the council money and it is likely to reduce costs for customers.

Customers making 0300 calls are charged at the same rate as the standard rate call or are part of any inclusive minutes packages from a landline and mobile.

Councillor Mohammed Ashraf said: “We are scrutinising all our services and activities to make sure we make savings whenever we can. The change to the payments telephone number will help to save money for both the Council and our customers.

“Unfortunately we cannot forward calls from the existing payment number to an 0300 number, so anyone calling the 01582 number will hear a message advising them to re-dial the new 0300 number.”