Muslims warned not to fall victim to Hajj fraudsters

Criminals pose as legitimate travel operators offering discounts on the Hajj trip but shortly before the departure the tour operator closes leaving the victim with no tour and no refund.

Some have lost up to £20,000 and are left to sleep on Mecca’s streets.

Councillor Mohammed Ashraf said: “Most Hajj tour operators provide a reliable service and offer the appropriate protections and accreditations. But please do your homework before booking and don’t ruin your ‘once in a lifetime’ trip.”

The Association of British Hujjaj estimates only 10 per cent of Hajj fraud is reported, so the true extent of the crime is yet to be uncovered, leaving fraudsters free to operate undetected.

Hajj fraud victims are urged to report this crime and help bring these criminals to justice.

Tips to avoid being a Hajj fraud victim:

* look for the ATOL (Air Travel Organisers’ Licensing) mark on your travel agent/operator’s promotional material

* check the company’s name on the online database – www.packpeaceofmind.co.uk

* before confirming your booking, check an ATOL certificate will be provided once payment has been made

* get everything in writing.

To report a fraudster please call Consumer Direct on 08454 040506 or the police.