Lewsey Farm Post Office revamp for the customers

Councillor Hazel Simmons and Molly Patel
Councillor Hazel Simmons and Molly Patel

Lewsey Farm Estate Post Office held an open day to celebrate their recent refurbishment.

Leader of Luton Borough Council, councillor Hazel Simmons, cut the ribbon and greeted the customers at the St Dominic’s Square branch on Wednesday, July 8.

Sub post-mistress, Molly Patel, said: “We wanted to do the refurbishment for our customers as the post office we had was very old and dated.

“We wanted customers to have a good customer experience and that was not the environment for it.

“We also wanted the staff to have a brighter and up to date work place.”

The new counters have been lowered so customers in wheelchairs can access them easier and there is a new hearing loop system to help those with hearing problems.

Mrs Patel added: “The customers reaction to the changes have been very positive and they are glad we are open again.

“As Hazel said, you hear about a lot of post offices closing down and not a lot having a refurbishment, so it s great that we have been able to do this for our customers.”