Healthwatch Central Bedfordshire saved as government scraps abolition plans
An organisation representing patients and people using social care services across Central Bedfordshire will continue operating after the government abandoned plans to abolish the Healthwatch network.
Healthwatch Central Bedfordshire has welcomed the decision to retain local Healthwatch organisations and Healthwatch England, following what it described as 18 months of uncertainty.
In a statement, it said that it’s looking forward to building on its work and strengthening relationships with organisations and partners who share our commitment to improving local health and social care.
Healthwatch provides an independent voice for patients and service users, highlighting concerns and sharing feedback with those responsible for planning and delivering services.
Its work covers services including GP surgeries, hospitals, dentists, pharmacies, mental health support and social care.
Earlier this month, Diana Blackmun, chief executive of Healthwatch Central Bedfordshire, said: “This is incredibly welcome news, not just for Healthwatch, but for the people and communities we represent.
“The past 18 months have brought considerable uncertainty, but throughout this time our commitment to listening to local people and ensuring their voices are heard has never wavered.”
She praised the organisation's staff, volunteers and board members for continuing their work during the uncertainty.
She added: “This announcement recognises the vital importance of having a strong, independent voice for patients and the public. We now have a real opportunity to build on what we have achieved, strengthen our influence and ensure that the experiences of people across Central Bedfordshire continue to shape the health and social care services they rely on.
“Most importantly, I want our communities to know that we are here, we are listening, and your voice matters.”
Healthwatch Central Bedfordshire said it would continue providing independent information and advice to help residents find and access services, while ensuring the views of people who are less frequently heard are represented.
Since Healthwatch Central Bedfordshire’ announcement, the government has outlined reforms (updated November 12) aimed at improving the quality and consistency of local Healthwatch services, while retaining their independence.
Under the proposals, Healthwatch England would introduce national standards covering performance, research and data collection, while councils would continue to commission local Healthwatch organisations.
A new patient experience directorate within the Department of Health and Social Care would also bring together patient feedback to help inform national health policy.
Residents can share their experiences or find out more through the Healthwatch Central Bedfordshire website at healthwatch-centralbedfordshire.org.uk or by calling 0300 303 8554.