Luton council phonelines down as Virgin Media suffers nationwide outages - here are the emergency contact numbers

The council says it hopes the issue is resolved promptly

Luton Council’s phone lines are not working due to national Virgin Media outages.

Virgin media (Photo by Tolga Akmen / AFP)placeholder image
Virgin media (Photo by Tolga Akmen / AFP)

A Virgin Media spokesperson said: “Unfortunately, we have seen a repeat of an earlier issue which is causing intermittent broadband connectivity problems for some Virgin Media customers. We apologise again to those customers impacted and our teams are continuing to work flat out to find the root cause of the problem and fix it.”

The council issued a brief statement on its Facebook page apologising for the problem and urging people to use the following emergency numbers if they need services:

Safeguarding adults

03003 008123

Safeguarding children

03003 008123

Adult social care services

03003 008123

Homelessness

0300 790 0342.

Highway services

0300 7900346

Please note: additional call charge per minute plus your phone company’s access charge.

Housing services

0800 014 7333.

Environmental

0300 7900346

Please note: additional call charge per minute plus your phone company’s access charge.

Other emergency numbers can be found online.

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